Contact Us

How to Contact Us
If you have any questions about products, orders, shipping, returns, exchanges, or payments, please feel free to contact us anytime:

  • Customer Service Email: info@aunovelle.com

  • Customer Service Phone: +1(385) 210-6344

  • Company Address: 2908 S Tundra Ln Unit 204, West Valley City, UT 84119, USA

Customer Support Hours:
Monday through Friday: 9:00 AM – 6:00 PM (Eastern Time) Feel free to contact us anytime—we strive to respond to all inquiries within 24 hours and help you find the perfect pieces for your wardrobe!

To Help Us Assist You Faster, Please Prepare the Following Information (if applicable):

  • Order Number

  • Email Address Used for the Order

  • Description of the Issue and any related photos/screenshots (such as damaged items, incorrect items, sizing issues, etc.)

  • Tracking Number (if the order has already been shipped)

Contact Form
Please fill out the following form, and our customer support team will get in touch with you as soon as possible: